Overall the accommodation, how the staff assisted and decorated the room with birthday balloons with greetings to my Mom's Birthday. Facilities are very good. The Location is recommended walking distance to Lot 10 malls, Pavillion and other Malls, restaurants nearby. Try the SPA, PRICEY BUT WORTH IT 🙏🏻❤️
Joanna
august 2024
The location is amazing
Mohamed
august 2024
The breakfast was lovely. The staff are very helpful and polite. The location of the hotel was very close to major amenities.
Rachael
februar 2025
The modern interior. Was upgrade to a queen size double bed room for free. Location was easy to get to, right in the middle of the city. Every hot spot in KL are just within walking distance.
Syawal
september 2024
Excellent location in Bukit Bintang, and near the Monorail, several large shopping centres and restaurants, bars etc.
Michael
desember 2023
This hotel is perfectly situated within the footsteps of Bukit Bintang. The Bukit Bintang Monorail Station is just a few minutes walk. Our room was modernly furnished throughout. The bathroom was spacious and clean. The AC was great. Nice big SMART TV with english speaking movie channels and also sports channels that broadcasted Premier League games. The bed was definately the comfiest bed we’ve slept in whilst on this holiday! There is a seperate tap within the bathroom for free unlimited filtered drinking water. Our Urban Deluxe King Room was a bit compact for 2 people plus 2x hand and 2x checked luggage. However we were only here for 2 nights therefore no real issues there. We were celebrating our Anniversary and the hotel made the extra effort of decorating our room with baloons as well as a cake. This was truely appreciated! Thank you! Breakfast was superb. It consisted of Western, Malay, Chinese and Indian cuisines. Plenty of choice for all ages to eat comfortably. Although the hotel is situated on a main road, we never heard any outdoor noise from the traffic. The carpets could have done with a proper hoover as there were hairs etc still present from the previous occupants of our room.
Muhammad
april 2025
This is a really nice hotel. The lobby area is modern and stylish and check in was quick, friendly and efficient. The room was excellent only missing a view and high floor requested although this maybe a function of booking a Club Room. The bed was superb, top class! Bathroom large and spacious with storage. We had no noise from the carpeted corridor or housekeeping. The Club space was really excellent with coffee and soft drinks/fruit available. I have had more comprehensive club offers - afternoon tea etc - but I have to say the early evening canapes were of high quality, variety including meat/sushi/veg options beyond the usual pastry/bread carb heavy options. Checkout was smooth and I would book this hotel in a heartbeat. Final note to staff, friendly, helpful and professional, great job all.
Alex
oktober 2022
Great location on the heart of Bukit Bintang. Amazing breakfast selection (but concierge checking off room numbers was abrupt, bordering rude). Comfortable room, cleaned to perfection every day. Pool mostly quiet and a great daily escape from the KL heat.
Steveandrete
oktober 2024
Superb location, spacious room
Suzanna
september 2024
I think that the best things about this hotel are the excellent location and the friendly and helpful staff. The hotel is right next to the main areas of the city and public transport, making getting around easy. The room and pool were very nice and clean. I also liked the breakfast spread, which had a great variety of western and Asian food, as well as some local Malaysian food.
May
februar 2025